TERMS OF BUSINESS

G2G Advisory Limited (Company No. 16909015)
Registered office: 71–75 Shelton Street, London WC2H 9JQ, United Kingdom
Email: admin@g2gadvisory.co.uk
Web: www.g2gadvisory.co.uk

1. About these Terms

1.1 These Terms of Business (“Terms”) set out the general basis on which G2G Advisory Limited (“G2G”, “we”, “us”) provides educational, coaching and career advisory services (the “Services”).

1.2 These Terms are intended to provide operational clarity. They do not publish client-specific commercial terms.

1.3 Where you enter into an engagement letter, advisory agreement, statement of work or other written engagement terms with us (together, “Engagement Terms”), those Engagement Terms will apply to your engagement and will prevail in the event of any conflict with these Terms.

2. Services

2.1 We provide education, coaching and career advisory services focused on professional development and preparation for competitive roles (which may include tutoring, interview preparation, case-study preparation, application strategy and related training).

2.2 Delivery may be remote and/or in person, as agreed.

2.3 We may provide training materials and resources as part of delivery, where agreed.

3. Free initial contact

3.1 Initial enquiries and any introductory call (if offered) are provided free of charge and for information only.

3.2 A paid engagement starts only when (a) scope and commercial terms are agreed in writing, and (b) any agreed onboarding or initial payment (if any) has been made.

4. Not recruitment; no guarantee of outcomes

4.1 We provide educational and advisory services only. We do not act as a recruitment agency, do not source vacancies, and do not negotiate employment terms on your behalf.

4.2 Careers and recruitment outcomes depend on factors outside our control. No interview, offer, remuneration level, promotion or other outcome is guaranteed.

5. Commercial terms are agreed case-by-case

5.1 Fees and commercial terms are agreed individually with each client and confirmed in writing as Engagement Terms before paid Services commence.

5.2 Depending on the engagement, commercial terms may include fixed fees, staged fees, and/or outcome-linked components. Any such components apply only if expressly set out in the Engagement Terms for that client.

5.3 Nothing on this website constitutes an offer of services on fixed published terms.

6. Scheduling, cancellations and fair dealing

6.1 Sessions (where applicable) are scheduled by mutual agreement.

6.2 If you need to reschedule a scheduled session, please give at least 24 hours’ notice. Late cancellations or no-shows may be treated as delivered or rescheduled at our discretion, depending on the Engagement Terms.

6.3 We aim to deliver Services professionally and in good faith. Clients are expected to engage in good faith and provide information reasonably required for delivery.

7. Payments and refunds

7.1 Payment timing, invoicing and due dates are as stated in the Engagement Terms and/or the relevant invoice.

7.2 Because advisory services involve time allocation and preparatory work, fees are generally non-refundable once delivery has started, except where required by mandatory consumer law. Any engagement-specific refund or cancellation rights must be set out in the Engagement Terms.

8. Intellectual property

8.1 All training materials, templates and resources provided by us remain our intellectual property unless expressly stated otherwise in writing.

8.2 Materials are for the client’s personal professional development only and must not be shared, published, sold or distributed without our prior written consent.

9. Confidentiality and data protection

9.1 We treat client information as confidential, subject to legal obligations and standard operational needs (e.g., secure storage and disclosure to professional advisers under duties of confidentiality).

9.2 We process personal data in accordance with our Privacy Policy.

10. Complaints

10.1 If you have a complaint, email admin@g2gadvisory.co.uk with your name, relevant dates, a summary of the issue and the resolution sought.

10.2 We aim to acknowledge within 5 Business Days and to provide a substantive response within 20 Business Days.

11. Limitation of liability

11.1 Nothing limits liability for fraud or for any liability that cannot be limited by law.

11.2 Subject to 11.1, and to the extent permitted by law, we are not liable for indirect or consequential losses (including loss of opportunity). Any engagement-specific liability position is set out in the Engagement Terms.

12. Governing law

12.1 These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, subject to mandatory consumer law rights that apply.